Return and Refund Policy
Thank you for shopping at Mantra Shoppe. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You may return an item within 3 to 5 working days of receiving your order, provided it meets the following conditions:
- The item must be unused, unworn, and in the same condition as received.
- It must be in the original packaging with all tags intact.
- Proof of purchase or receipt must be provided.
To initiate a return, please contact us at test@mantrashoppe.com. We will provide instructions for returning your item.
2. Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 5-10 business days to the original payment method.
- Shipping costs are non-refundable.
- If your refund is delayed, please check with your bank or payment provider.
3. Exchanges
If you need to exchange an item for a different size or variant, contact us. Exchanges are subject to product availability.
4. Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods
- Personalized or custom-made products
- Items purchased during clearance or final sale
- Health and hygiene products (e.g., cosmetics, personal care items)
5. Damaged or Defective Products
If you receive a damaged or defective item, please contact us immediately with proof (photos/videos) info@mantrashoppe.com. We will offer a replacement or refund as applicable.
6. Cancellation Policy
Orders can be canceled within 24 hours of purchase. Once shipped, cancellations are not possible.
7. Contact Us
For any questions about our return and refund policy, contact us at test@mantrashoppe.com.
By shopping at Mantra Shoppe, you agree to this Return and Refund Policy.
